Our Inbound IVR provides personalized self-service experiences to your customers. We allow your
customers to key-in their responses based on what's best for them using DTMF (aka touch-tone)
features. Companies that use an IVR as a shield from their customers just wind up with upset customers furiously
hitting the Zero key. However, a well-designed IVR can actually make your customers happy by getting
them what they want- faster. Inbound IVR helps you quickly and easily create web-based IVRs without
any programming.A nice Welcome note & a greeting always makes the first impression for the call. you can customize your
greeting according to your requirements.Create automated inbound IVR phone trees to route calls,
qualify callers, process orders, survey customers, and more using our Cloud Telephony Services.
Our Inbound IVR platform provides a robust, simple to use, IVR solution at an affordable price. Cloud Telephony features a fully configurable IVR that allows you to create multiple options and levels. You can upload your company tunes or messages. You can also use our natural language processor based text-to-speech option, where you just write what it should say and it will read it out!
You can assign your teams to various queues based on which option the customer selected, so your customers reach the right team the first time. Best of all, there is no hardware or software to be installed in your office. You just pay a monthly rental, only for what you need.
Key Feature of Inbound Service
Instant IVR set up with our easy visual IVR designer
Quickly create a sophisticated interactive voice response application that normally takes weeks to develop with other platforms. No need to wait for IVR pricing or a custom IVR quote.